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Frequently Asked Questions
How long after I order my fan cutouts will it be installed?
Cutouts are printed and shipped to the team of your choice within 10 days of placing the order. Cutouts are installed upon arrival.
Will I be able to select my seat location?
Will I know where my fan cutout gets seated?
Fan cutouts are placed in the stadium in a prominent location in the order in which they are received.
If I order multiple fan cutouts, will they be seated together?
Can I order one fan cutout with multiple people inside?
No. Please only put one person per fan cutout. We will decline any photos that come through with multiple people.
Can I order a fan cutout for my pet?
Absolutely! We encourage pets to get their chance to be in the stands!
Will my fan cutout be at every game of the 2021 season?
Will my cutout be returned to me at the end of the season?
Yes. Cutouts will be available for pickup at the end of the season. More information on pickup availability will follow.
Please note, we are unable to create cutouts that include the following:
- Commercial advertisements, including slogans, websites, social media handles and phone numbers.
- Offensive or negative references to any other university, franchise, or team.
- A competitors teams clothing
- Statements or endorsements of political candidates.
- Third party marks/logos/branding on clothing or in the background of photos
Success Promotions reserve the right to refuse any photos. Images that portray obscene, lewd, explicit, discriminatory, derogatory, violent, offensive, infringing or otherwise inappropriate content are strictly prohibited and will be discarded; all sales are final and refunds will not be awarded.