What can we do for you
Cutouts are printed and shipped to NAU within 10 days of placing your order. Times of installation will vary.
Unfortunately, no. You will be assigned a seat at random within the appropriate cutout section that you have been offered. (i.e. students will be in the 7000s Student Section, eligible Skyjacks members will be placed in True Blue Lounge, etc.)
Most likely, no. We will be showcasing our fan cutouts on our website, social channels, and on our Pluto TV stream, so be sure to follow all of our channels to see where your cutout has been placed.
We will do everything in our power to group your cutouts in the appropriate section but we cannot 100% guarantee that the cutouts will be seated next to one another.
No, please only put one person per fan cutout. We will decline any photos that come through with multiple people.
Absolutely! We encourage pets to get their chance to be in the stands supporting the Lumberjacks!
Yes, all cutouts ordered will be in attendance to every Men’s and Women’s Basketball as well as Women’s Volleyball games for the 2020-2021 season. Future plans for Football and Women’s Soccer are currently under review, so stay tuned! If games are canceled for whatever reason, there will be no refunds.
We are currently in the planning stages of determining a pickup strategy as well as exploring options to hold on to fan cutouts for future seasons. There is no guarantee that fans will have the option to receive their cutout at the end of the basketball seasons. All information will be communicated out to fans once finalized.
